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4 Ways to Run Smart Business with the Internet of Things

The internet of things is the most basic tool for the postmodern era. Any objects surrounding us if connected to the internet, are called the Internet of Things. Things as simple as the light bulb can be made smart by connecting it to your smartphone through Wi-Fi, but of course, the bulb should have a microchip integrated into it to control the functionality. This communication between various devices sums up to digital intelligence. This isn’t much astonishing because even the modern computer understands only 0s and 1s i.e. simple on and off. So let’s have a deeper introspection into the IoT.

4 Ways Digitized Customer Experience can Beneficiate Your Business Motives

Customer experience is the overall discernment of a customer about your business’s service or brand. Customer care is a subset of the set, ‘The customer experience’. It is also abbreviated as CX. It must be noted that every little thing done in business will impact a customer’s experience. This will decide if they want your services in the future or not. It is impossible to think of any business which won’t get benefited through improved customer experience. So let’s have a look at how digitized customer experience will change the business scenario.