global business Archives

4 Ways Digitized Customer Experience can Beneficiate Your Business Motives

Sep 24, 2020

Customer experience is the overall discernment of a customer about your business’s service or brand. Customer care is a subset of the set, ‘The customer experience’. It is also abbreviated as CX. It must be noted that every little thing done in business will impact a customer’s experience. This will decide if they want your services in the future or not. It is impossible to think of any business which won’t get benefited through improved customer experience. So let’s have a look at how digitized customer experience will change the business scenario.

Information Technology

Ways Businesses are Using RPA to Stay Competitive in this Pandemic

Jun 27, 2020

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We have been digital enough to leave the humans’ work on the machines and let others focus on some other important tasks, and this is not surprising for the businesses that are using RPA to a whole new level to stay competitive at this time. Without any doubt, the pandemic will end one day, and the businesses should thrive towards that reach point to keep the global economy alive, but for this, we need to stay safe and well until we get a permanent solution in our hands. This pandemic sets us locked down in our homes, we can’t get to the workplaces to operate our works directly, even we can’t let the other employees take the risk on their lives, and in this case, only machines can help us out. Yes, I am talking about Artificial Intelligence and Robotics. We have known enough their benefits on the business process and this is the perfect time to implement this on the business to stay competitive, as the market competition will not decrease any way whether it is pandemic or not. So, let’s take a brief look at the impact of RPA on global businesses.

eCommerce

The Post Pandemic Future of eCommerce

Jun 24, 2020

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eCommerce is not a newly sprouted plant in the business world, it was there for a long time. Slowly with the help of the latest technologies and the internet, it has grown up, as business owners started to spread their business in the digital world. But due to the covid-19 pandemic, the situation got changed. With governments putting restrictions on the social gathering through lockdown, many of the businesses run out from the track, many shut down. But no one can sit like this in their homes, whereas foods and some essential commodities are necessary to be sold, and hence eCommerce being the only option to continue the business online. The future of eCommerce is bright and upward as the modern technologies are updated and still updating, and the world is being digital with these updated technologies. But, what will be its future in the post-pandemic era? Before getting into the post-pandemic future, let’s discuss the impact of this global pandemic on the eCommerce.

eCommerce

How eCommerce can Boost Up Your Sales?

Jun 10, 2020

admin

Being a business owner you have always looked for the opportunity to widen your reach to the customers and increase your sales. Whether a start-up or a well-known brand, everyone dreams the same, and through eCommerce, this dream can turn into reality. The technology, specifically the internet has already changed the world and our lives in every possible way, even in the business it has a strong impact. In this digital era, the normal physical brick and mortar business owners are changing their way of trading from the traditional way of business to digital businesses. eCommerce has been a part of this digitization, which lets the business owners have so many benefits that they may not have in their traditional way of business.

eCommerce

5 Ways eCommerce Reduces Business Cost

Jun 3, 2020

admin

Speaking of eCommerce, the number of online businesses is increasing day by day and the global merchants are being interested in this type of business. There are many reasons which let the merchants lean towards this digital business process, i.e., the ability to sell products 24/7, reach customers beyond Geographical borders with one click, be open to the wide global market for product sales, etc. But among them, the most strategic reason is that eCommerce reduces the additional cost for a business, that requires for the brick and mortar physical business setups. Hence, it is proved that adding an online presence to your existing business doesn’t need a high-risk investment, and it is a far better choice to create an online setup for your business than building another storefront at some other places.

eCommerce

How to Grow your Business Online?

May 28, 2020

admin

Nowadays having a good reputation among the return customers in a brick and mortar store at a supermarket is not enough for growing a business. We are going digital, and hence our surroundings are too. Having internet-friendly devices in every household, customers are turning as online shoppers. And this is a great time to hit with your online presence. Having the best-selling product in your business cannot give you that kind of popularity in the physical store, in the way this digital world can provide. Everybody is busy balancing between their personal and professional lives, and with this busy schedule, going on a shopping and checking out waiting in a queue is not actually happening. People nowadays want to shop from their comfort zone, also running to a store before it closes is like a headache. In online stores, people don’t have to run behind the shop hours, they can buy whenever they want and from wherever they want. But don’t just think that having a website is everything for your online business, yes of course this is the primary step for making the online presence, but it is not the final. Let’s look into some tips that help you to grow your business online.