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The Role of AI in eCommerce

The traditional eCommerce is past now, it has been boomed up with the huge growth of consumers, and updating with modern technologies. To keep the consumer’s number increasing and getting a competitive advantage, the online business owners are leveraging many of the updated technologies in the eCommerce. These modern technologies help to improve the customer experience, increase more customer engagement, increase sales, lowering the costs, and strengthen the brand value. Artificial Intelligence is one of those modern technologies reshaping the future of eCommerce. But before going to the points of the application of AI on eCommerce, let’s discuss the way AI is transforming the traditional shopping experience!

The Post Pandemic Future of eCommerce

eCommerce is not a newly sprouted plant in the business world, it was there for a long time. Slowly with the help of the latest technologies and the internet, it has grown up, as business owners started to spread their business in the digital world. But due to the covid-19 pandemic, the situation got changed. With governments putting restrictions on the social gathering through lockdown, many of the businesses run out from the track, many shut down. But no one can sit like this in their homes, whereas foods and some essential commodities are necessary to be sold, and hence eCommerce being the only option to continue the business online. The future of eCommerce is bright and upward as the modern technologies are updated and still updating, and the world is being digital with these updated technologies. But, what will be its future in the post-pandemic era? Before getting into the post-pandemic future, let’s discuss the impact of this global pandemic on the eCommerce.